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A Message from Sewanee Inn

During these unprecedented times, we recognize the need to do all we can to ensure the health and safety of our guests and associates. We will continue to closely monitor and follow guidelines from the CDC and local health departments. 

We are also taking standards for hygiene and cleanliness very seriously and are adding additional steps to surpass the standards set forth for our industry. We will continue to monitor and adjust our services and offerings based on industry and regulatory directives.

Below are specific areas we are addressing throughout the guest experience within our hotel:

Arrival/Front Desk

  • Upon arrival, all guests will have their temperature taken with an infrared digital thermometer. Any guests registering a temperature in excess of 100.4 degrees Fahrenheit will not be allowed to enter The Sewanee Inn.
  • Staff is sanitizing all check in items including room keycard, pens, and credit card terminal.
  • Front Desk will be wiped hourly after and after each guest interaction.
  • Staff will inform guests of local dining options due to reduction in operating hours.
  • Guest chairs have been separated from the front desk to maintain social distancing.
  • Registration cards will  be suspended until further noticed to eliminate the need for guests using pens at the desk, which have also been removed.
  • Guests will be asked to slide their own credit cards in the card reader. 
  • Key cards will be made and placed in envelopes prior to guest arrival. An envelope will be ready upon guest arrival.

Lobby & Corridors

  • Staff have increased the frequency of cleaning and sanitizing scheduled in the lobby and corridors throughout the day, paying particular attention to high touch areas.

Guest Rooms

  • Guest rooms will be deep cleaned prior to check in, paying particular attention to door knobs, telephone, light switches, remote controls, and other high touch point areas.
  • Daily stay over room cleaning and nightly turndown will be temporarily suspended. Guests will be provided additional linens and toiletries upon request.

Food & Beverage (Restaurants & Outlets)

  • Our restaurants are offering both dine-in and take-out options.
    • Shakerag, eighteen58 and Green’s View Grill will be operating at 50% occupancy.
    • Eighteen58 will be operating daily for breakfast from 7 am -10 am
    • Shakerag will be operating daily from 4 pm - 9 pm 
    • No seating or service will be available in the Shakerag lounge area
    • Green’s View Grill will be operating Tuesday - Sunday from 11 am - 4 pm
  • Please check our website for the most current menu offerings.

Departure

  • Folios/receipts will be printed at  4 am, placed in envelopes, and slid under the guest room doors. 
  • Guest check out will be available by phone, and receipts will be emailed to reduce contact and lines at the registration desk.

Our Cancellation Policy

It is important to us that you are able to make informed travel decisions, and that you have peace of mind anytime you choose to visit The Sewanee Inn. Please review our cancellation policy.

    • For stays with an arrival date now through 8/30/20, please cancel 72 hours before arrival date for a full refund.
    • For stays with an arrival date of 8/31/20 onward, please cancel 7 days before arrival date for a full refund.*
    • Guests who booked via online travel agents or other third-party travel professionals are advised to contact their booking provider for information on their policies.

    *Some packages and offers might have different cancellation policies. Please review your reservations for details.

    I have a question that was not answered here.

    For general information or questions regarding our property, please email guestservices@sewanee-inn.com or call (931) 598-3568.

    We will continue to monitor and adjust our services and offerings based on industry and regulatory directives.

    WE ARE OPEN!
    Enjoy peace of mind with flexible cancellation when you book one of our rooms.
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    You’re Our Top Priority - find out what we are doing to keep you safe, plus learn more about our flexible cancellation.
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    Thank You